Refund & Cancellation Policy

Last updated: 23 August 2026

Curiolite provides digital educational content and membership access. Please read this policy before purchasing a membership.

1. Membership Purchases

Curiolite offers paid membership plans that provide access to its educational content, library, discussions, and other membership features for the access period specified at the time of purchase. The applicable price, plan, and access period will always be displayed before you complete a purchase.

2. Refunds

Because Curiolite provides immediate access to digital content and membership features, membership purchases are generally non-refundable once access has been activated or used, except where a refund is required by applicable law or provided under this policy. We may provide a refund or other appropriate resolution in situations such as:

• A duplicate payment was made for the same membership.
• Payment was successfully deducted but the membership was not activated because of a technical issue.
• An incorrect amount was charged due to a technical or payment-processing error.
• Other exceptional circumstances where we determine that a refund is appropriate.

3. Failed or Incomplete Payments

If your payment fails but money has been deducted from your bank account or payment method, please contact us. Where the payment provider confirms that the transaction was unsuccessful and the amount is eligible for reversal, the amount will normally be returned through the applicable payment provider or banking process.

A failed payment does not by itself create an active membership.

4. Cancellation

Membership cancellation does not automatically entitle you to a refund. Unless otherwise stated at the time of purchase, cancelling or choosing not to use a membership does not shorten the already-paid access period.

5. Recurring Payments

Curiolite does not currently use automatic or recurring payments for membership plans. When your membership period ends, you may choose to purchase an available membership plan again if you wish to continue using the Service.

6. How to Request a Refund

To request a refund or report a payment problem, contact:

Email: support@curiolite.com

Please include, where available:

• Curiolite account email
• Payment or order ID
• Date of payment
• Reason for the request

Do not send your card number, UPI PIN, password, OTP, or other sensitive payment credentials.

7. Refund Processing

If a refund is approved, Curiolite will initiate it through the applicable payment method or payment provider. The time required for the amount to appear in your account may depend on the payment provider and your bank.

8. Changes to This Policy

Curiolite may update this Refund & Cancellation Policy when necessary to reflect changes to its services, payment processes, or applicable requirements. The latest version will always be published on this page.

9. Contact

For refund, cancellation, membership, or payment-related questions:

Curiolite Support
support@curiolite.com